CCRM Associates

Helping Small Business Manage Technology
Home
Consulting Services
Training Services
CRM Products
Contact Us
Privacy Policy
Agency Commander
Enterprise Content Management (ECM)
 
 
Acording to AIIM, the ECM Association, Enterprise Content Management (ECM) is the technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.
 
In the small and medium business world it's getting rid of the paper and organizing it so you can find it later.
 

 ECM FAQs


 

Will I need a new computer to implement ECM?

  • It depends, all of the content will need to be stores somewhere. There are solutions that offer online storage. With that technology you would only nees sufficient hardware to get to the internet.

 

What should I do with my present files?

  • Each business has different needs. If you require frequent access to older files then they should be incorporated into the ECM plan. If you rarelt access older files, putting the older files in the system may not be necessary.
    -more FAQs-

 

  

 

Why do I need ECM? 


There are so many reasons today that make ECM so very important to the smalll & medium business.  A lot of it has to do with the government. There are federal laws like The  Federal Rules of Civil Procedure that require businesses to provide information about their dealings when involved in a federal lawsuit. There are laws like Sarbanes-Oxley that require businesses to disclose financial information about their business transactions. The big guys know about these, the little guys don't. -more-

 

 

 I am not an Enterprise


 Many small businesses think that because the word "enterprise" is in ECM that this technology is just for big businesses. It couldn't be further from the truth. The right way to look at it is that the "enterprise" is everything within your business. In other words, this technology should be uses by all departments in your company.

 

CCRM Can Help You Through the ECM Maze


CCRM Associates will help you and your employees understand the benefits of CRM in your business. We can make it make sense. For more information -click here- 

 

 

Laws That Will Require Your Business to Use ECM


These laws can effect the way your business does business and require you to look at ECM technology. For more information -click here-